Advice and answers from the OdooPBX Team

Search results for:call transfer

Configuration options

How to transfer calls… In order for the click to call option to work optimally and for the call to take place in one click instead

Call Recording

How to activate and use call recording feature… Enabling call recording… Call recording tab is not visible to a user

AI call transcription and summary

How to transcribe calls and generate a summary with AI assistance… Activating call transcription and defining the rules… Register summary: if enabled, call summary will be added in its partner or reference record

Auto Answer

For the right click to call experience… SIP header: Call-Info: Auto Answer or Call-Info: answer-after=0 or X-AUTOANSWER: TRUE Source - https… such as pressing the Accept Call button

Voicemail activation

This article describes how to configure voicemail for call history… It's possible to attach a voicemail message to a missed call so that it will look like that: In… After the message is recorded call is hangup and voicemail file is deleted after 5 seconds delay

Billing FAQ

If I have 10 Odoo users, but only 2 will call from Odoo, 1 will use Odoo Phone, and 1 users a hardware phone, how do I pay?… Payment is made according to the number of users who use both the PBX and Odoo, so called PBX users… These users can click to dial and calls are also assitiated with them

What is OdooPBX?

It offers features such as click-to-dial, call logging, automatic call distribution, and interactive

Pricing models & current prices

At the same time, larger companies and call centres with high call volumes will pay more, reflecting… This pricing model is anchored in the Call Detail Records (CDRs) generated… The calculation of your call traffic is solely for billing purposes

Asterisk dialplan

vip-queue,${EXTEN},1) ; Incoming call handling [from-sip-external] exten => _X.,1,Gosub(sub-setcallerid… ,${EXTEN},1) ; Set partner's caller name exten => _X.,n,MixMonitor(${UNIQUEID}.wav) ; Record call exten… exten => _X.,n,Queue(sales) [from-internal] exten => _X.,1,MixMonitor(${UNIQUEID}.wav) ; Activate call

Asterisk Plus FAQ

Call has a matched PBX user (only called users get a popup notification)