You have many modules: asterisk_plus, asterisk_plus_crm, and more, and I don't understand which app should I install.
Asterisk Plus serves as the foundational module that must be installed initially.
Subsequent modules act as enhancements to the primary module, each bringing additional features related to its specific integration. For instance, the Asterisk Plus CRM module requires the asterisk_plus module as well as the crm module, while the Asterisk Plus Helpdesk module relies on both the asterisk_plus and helpdesk modules.
These dependent modules can be added at any point in time.
We don't get popup notifications.
In order to get a popup widget on incoming calls the following requirements must be met:
Odoo is properly configured (
longpollingandworkers). See Odoo configuration.Call has a matched PBX user (only called users get a popup notification).
How to get Caller ID Name on my phone from Odoo CRM contacts?
In order to have caller's name set on your phone you must modify your Asterisk system to fetch the callerid name from Odoo. See Asterisk dialplan article on how to do it.
For FreePBX systems there is an CallerID Lookup Sources (CID Lookup) feature. Select source type HTTP and enter your Odoo host, port. In the query field enter /asterisk_plus/get_caller_name?number=[NUMBER].