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Pricing models & current prices
Pricing models & current prices

How the Price for Our Product is Formed.

Max Li avatar
Written by Max Li
Updated over a week ago

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From the very beginning we are committed to providing a fair and transparent system of payment for our product. Our pricing approach is based on the principle that the cost of our product should reflect the real value users get from using it. We believe that our payment model should be flexible to meet the needs of a variety of customers, from small to large enterprises

Basic principles of our pricing system

  • Pay-as-you-go (Pay-as-you-go): We employ a pay-as-you-go model that allows customers to pay for a product based on actual usage. This model is especially beneficial for SMEs as they only pay for the resources they use.

  • Costing: The cost of our product is determined by two key factors: the number of users and the number of calls they make. This means that small companies with a limited number of employees making a small number of calls will pay less. At the same time, larger companies and call centres with high call volumes will pay more, reflecting their higher usage of our product.

We believe that our pricing model provides flexibility and fairness to all our customers, allowing them to pay based on the real value our software brings to their business. Our goal is to keep costs transparent and predictable, helping customers effectively plan their spending and IT infrastructure investments.

Monthly subscription plan

Our product is available for purchase on a monthly subscription model, which includes billing based on app usage for each user. Below is a detailed description of our pricing structure based on usage levels.

Per User Pricing Structure

The per user cost is contingent upon the cumulative number of users, adhering to the ensuing tiered pricing formula:

  • Initial number of up to 10 users: €10 per user

  • Subsequent bracket of 11 to 20 users: €8 per user

  • Following tier of 21 to 50 users: €6 per user

  • Next segment of 51 to 100 users: €4 per user

  • Additional users beyond the first 100: €2 per user

User fees are levied at the closure of the billing cycle, reflective of the peak user count within the said period.

CDR Volume Pricing Scheme

This pricing model is anchored in the Call Detail Records (CDRs) generated.

Please note that we do not provide telephony services or act as an intermediary for phone calls. The calculation of your call traffic is solely for billing purposes.

The aggregate cost is the product of the total minutes accounted in all CDRs for the billing interval, employing the subsequent per-minute pricing formula:

  • For the initial 10,000 minutes: €0.005 per minute

  • For 10,001 to 50,000 minutes: €0.004 per minute

  • For 50,001 to 100,000 minutes: €0.003 per minute

  • For 100,001 to 200,000 minutes: €0.002 per minute

  • Beyond 200,000 minutes: €0.001 per minute

Charges for minute usage are imposed at the end of the billing period, aggregating all minutes throughout the reporting cycle as per the aforementioned formula.

Price calculation example

For a company with 15 users, where each user talks for 60 minutes per day, the total cost calculation would be as follows:

Per User Pricing Structure Calculation:

  • Number of Users: 15

  • Pricing Structure:

    • Initial 10 users at €10 per user

    • Subsequent 5 users (11-15) at €8 per user

    • Total: €140

CDR Volume Pricing Scheme Calculation:

Daily Usage: 15 users * 60 minutes/user = 900 minutes per day

Total Minutes for 20-Day Billing Cycle: 900 minutes/day * 20 days = 18,000 minutes

With 18,000 minutes used during the billing cycle, we apply the tiered pricing structure to calculate the cost:

  1. First 10,000 minutes are charged at €0.005 per minute. The cost for this tier is 10,000 minutes * €0.005 = €50.

  2. The next 8,000 minutes (since we have a total of 18,000 minutes, and the first 10,000 are accounted for) fall into the second tier, charged at €0.004 per minute. The cost for this tier is 8,000 minutes * €0.004 = €32.

  3. Total: €82

Thus, the total cost for the company would be €222 for the month.

Unlimited plan

Overview

Our Unlimited Plan is designed for businesses seeking a comprehensive solution to their communication needs. Unlike our tiered pricing models, the Unlimited Plan offers a single, straightforward licensing model based on per server usage, with no monthly subscription fees, user charges, or Call Detail Record (CDR) fees. This plan is perfect for organizations that require extensive use of our product across multiple departments or locations.

Licensing and Payment

The Unlimited Plan operates under a licensing model paid in one installment, offering unlimited access to our product for each licensed server. This approach simplifies budgeting and financial planning, as it eliminates the need to monitor usage metrics or anticipate variable costs associated with user or call volume. To obtain pricing information, customers are encouraged to submit a request for a quote, allowing us to tailor the offer to their specific organizational needs.

Why Opt for the Unlimited Plan?

  • Predictable Budgeting: With no additional fees beyond the initial licensing cost, financial planning becomes more straightforward. Organizations can allocate their budgets with greater confidence, without concern for fluctuating monthly charges.

  • Scalability: The Unlimited Plan is ideal for growing businesses that anticipate a significant increase in communication needs. It supports scaling without the need to renegotiate terms or adjust budgeting for increased user counts or call volumes.

  • High Volume Use: For companies with high call volumes or a large number of users, the Unlimited Plan can offer substantial cost savings over time. It eliminates the per-user and per-minute pricing, making it more economical for intensive use.

  • Simplified Administration: Managing licenses on a per-server basis is simpler than monitoring individual user activity and call records. This can reduce administrative overhead and simplify IT operations.

  • Enhanced Focus on Core Business: With the Unlimited Plan, organizations can shift their focus from managing communication costs to optimizing their core operations. This plan removes the distractions of monthly billing concerns, allowing businesses to concentrate on growth and service excellence.

Conclusion

The Unlimited Plan represents an optimal solution for organizations that prioritize simplicity, predictability, and scalability in their communication systems. By eliminating per-user and per-call fees, and focusing on a per-server licensing model, it offers an attractive alternative for businesses looking to streamline their operational expenses and focus on growth. Interested customers are encouraged to reach out directly for a personalized quote, ensuring that their specific needs are met with a tailored pricing strategy.

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